We get it! It's a pain to not be able to pick up the call and get someone on the line!
So why doesn't FrightProps offer phone support?

Faster Answers:
You may have a technical question that genuinely requires some in-depth guidance right away, but if we took phone calls, you might be waiting on hold behind the guy who has 20 questions about what type of fur was used on the giant troll back at the Kansas City ScaryCon in 1994. When someone from FrightProps checks their Email at our shop or in the evening after having dinner with their family, we definitely prioritize who to reply to as soon as possible.

Email is Easier:
If you're looking for technical guidance, there's a very good chance that whatever we tell you, you're either going to write down or wish you had written it down. Beyond that, we often have to send photos or links to particular support pages on our site - something we can't do in a verbal conversation.