How to Order

Due to our high call volume, the best way to order is to use this online store. Rest assured that we utilize the most up to date encrypted secure methods to transfer sensitive information such as credit cards. Click on the image to the left to find out more about our security. If you must place your order by phone you may do so by using or toll free order line on 1-866-279-2687 (+1-727-445-7707 oustide of the USA). The best time to reach us is between 10am and 1pm EST.

Accepted Payment Types

FrightProps accepts most major credit cards and PayPal for payment. We charge your credit card / paypal when your order ships. Payment by PayPal will slightly delay your order; we first calculate shipping charges and send you an invoice which must be paid before we ship.

Shipping

Some important information about our shipping...

• Where do we ship? FrightProps ships spooky stuff to every country on the planet!
• How do we ship? All orders to USA destinations and large Interntional orders ship via UPS Ground or USPS. Small sized international orders ship via USPS.
• How quickly do we ship? Orders usually ship from 1 to 14 days from the time you order. There are several factors that determine how quickly your order will be shipped. FrightProps maintains a huge inventory of product; during our busy season (June through October) inventory moves quickly and we do not always have what you order in stock. Some items are build to order (we build them when you order them). Please contact us if you need a solid delivery date.
• Contact us by e-mail if you would like a shipping quote or require expedited shipping.
• We do not ship to P.O. boxes or APO addresses. Your order will be rejected if submitted with this type of address.
• Orders are shipped from Clearwater, Florida USA. On rare occations, some orders are drop shipped from the manufacturer.

Terms & Conditions

The following are terms and conditions of a legal agreement between you and FrightProps, LLC:

By accessing, browsing and/or using this website, you acknowledge that you have read, understood, and agree to the bound terms and comply with all applicable laws and regulations, including any re-export control laws and regulations. If you do not agree with these terms and conditions, do not use this website.

• We accept Master Card, Visa, Discover Card, Pay Pal, Money Orders, Checks, Wire Transfers
• All orders must be paid for at time of shipment.
• All shipping costs will be added to total order
• Any sales tax will be applied, where applicable (Florida destination addresses only)
• All products are guaranteed against defects for 30 days from date of invoice
• Accessories are sold separately. Photos may vary from actual products
• FrightProps, LLC is not responsible for typographical errors on descriptions, pricing, or images
• Specifications and prices are subject to change without notice
• We do not accept C.O.D. orders
• All orders subject to acceptance and approval. We reserve the right to refuse an order

In no event will FrightProps, LLC or any of it's representatives be liable for any damages or injuries, however they may occur, related to any products sold through FrightProps, LLC's online business, retail business or wholesale business.

Except as expressly stated herein, FrightProps, LLC makes no representations or complied of any kind with respect to products sold.

Returns and Cancellations

• All "Superstore" sales are final. We do not accept returns for "Superstore" products. Those products have a SKU that begins with "MC-"
• Products may be returned within 10 days of receiving the product (With the exception of "Superstore" products which are not returnable)
• There will be a 25% restocking fee on orders returned within 10 days of receiving the product
• There will be no returns on masks or costumes at any time period unless received defective
• Product damage claims must be made to FrightProps, LLC within 2 days of delivery
• No used products will be credited
• There will be no cancellations allowed in excess of 7 days after placing an order. In addition, orders in the process of being shipped can not be cancelled, however you may contact us for a return once you receive the order.
• All items purchased prior to Oct. 31st can not be returned after Oct. 31st of the same year. Any items purchased after Oct. 31st will be subject to the regular return policy stated above.

In the unlikey event that you need to return something please Contact us by e-mail. Any returns sent to us without first obtaining prior authorization will be returned to you.

Contacting FrightProps

Please see our "Contact Us page" for various methods to contact FrightProps.